Student Account Refunds

Request a Refund of Credit

How do you get the money if there is extra credit on your account?

You can request a refund of credit from your account by filling out a request form at the front desk in the Accounting Office, or by sending an email to accounting@biola.edu from your Biola email address.

Excess credit from loans or other Title IV Financial Aid is available as soon as it is posted to the account. A credit from a payment by check or online electronic check (ACH) is available after 10 banking days.

The request must be made by the student and is made payable to the student.

  • The entire credit balance on your account will be refunded 
  • If a credit card payment was made during this term, that payment will be refunded to the credit card before processing any other refund
  • Please allow up to two weeks for your refund 
  • PLUS loan refunds are payable to the borrower of record and are mailed to the borrower's address, unless authorization has been given to release the funds to the student 
  • If you have set up a Refund Profile on my.Biola.edu, your refund will be direct deposited to that account 
  • Once you have requested your refund, the funds are no longer available to use for book purchase at the Biola Bookstore

Set Up Your Refund Profile for Direct Deposit

  • Log on to my.Biola
    • Choose the Student Financials Tab (or Alumni, if no longer a student)
    • Select Manage My Account
    • Choose eRefunds
    • Click on Set Up Account
    • Select Account Type
    • Complete the requested information
    • Continue
    • Read the Agreement and check “I Agree”
    • Continue

When you have completed this, please request your refund from the Accounting Office in person or by sending an email to accounting@biola.edu