Student Account Refunds

Request a Refund of Credit

To request a refund, go to the link above and complete a Refund Request Form

Please Note:

  • Log on to your Biola email in order to access the Refund Request Form.
  • Please allow up to two weeks to receive your refund.
  • Payments made by check or ACH require 10 business days to clear before funds are available for refund.
  • PLUS loan refunds are payable to the borrower and are mailed to the borrower's address.
  • If you have set up a Refund Profile on, your refund will be a Direct Deposit to your bank account on file. If no refund profile exists, a check will be processed (please allow up to six additional days for check processing and mailing time).
  • If you have any questions, please email or call 562-903-4760.


Set Up Your Refund Profile for Direct Deposit

  • Log on to my.Biola
    • Choose the Student Financials Tab (or Alumni, if no longer a student).
    • Select Manage My Account.
    • Choose eRefunds.
    • Click on Set Up Account.
    • Select Account Type.
    • Complete the requested information.
    • Continue.
    • Read the Agreement and check “I Agree”.
    • Continue.